PRIVACY POLICY
“We prioritize the confidentiality of your mobile information and ensure it remains private, refraining from sharing it with third parties or affiliates for marketing or promotional purposes. It’s important to note that the exception to this policy lies in text messaging originator opt-in data and consent, which will also be safeguarded against any third-party sharing. Additionally, we collect customer data solely for appointment booking purposes and want to assure you that we do not engage in sharing or selling this information with third parties.”
COVID -19 Protocols.
“If you are fully vaccinated against COVID-19, you can resume activities that you did before the pandemic without wearing a mask or staying 6 feet apart, except where required by federal, state, local, tribal, or territorial laws, including local business and workplace guidance. “For your safety and others, especially for our children’s, please still wear a mask before entering to our salon until we have a new update. Thank you so much for your patience and cooperation.
OFFERS & COUPONS
All coupons must be presented at the time of check out. Offers and coupons cannot be combined with any other offer.
SERVICES
All services are non-cash refundable. We will try our best to accommodate your service requests and expectations with our best efforts, skills, and technicians.
GIFT CARDS
Gift cards are non-cash refundable and cannot be replaced if lost. Tips are not included as part of gift card services.
PRICING
Prices may be vary based on length, size, special colors, and service request(s). Please consult with your technicians first, if you have any questions.
CANCELLATION
We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment.
LATE ARRIVALS
Appointments will be held for 10 minutes, after this grace period we consider this as a ‘no show’ and the appointment may be given away. Please note that your late arrival will determine the length of your treatment and you will be responsible for the full-service fee. Your services will end accordingly so that the next guest is not delayed.
CHILDREN
Please maintain your children under your supervision, Lover’s Nails Kissimmee is not liable and/or not responsible for any injuries that occur on store premises.
JEWELRY, PHONE & PERSONAL BELONGINGS
Please have all your jewelry and personal belongings in your possession and protection at all times. Lover’s Nails Kissimmee is not responsible for any losses or damages to any personal items.
DISPUTE OF SERVICES
In the event, our services were not performed to your satisfaction. We will try as quickly as possible to resolve any issues.
CHOOSING COLOR
(For shellac, color powder, acrylic, and dipping powder). Customers will be asked by our technician before any color polishing is to be performed. If the third nail is completely color polished, no changing of color is allowed. If changing is requested then, the customer will have to incur the cost of changing the color at an additional $15 or more depending on the type of service.
GUARANTEE
Full set, Dipping, and Gel polish are guaranteed for 5 business days after your appointment, excluding breakages. If you notice chips or lifting in the first five days, please call to schedule a free repair.